Marketing Compliance

 

It is vital that prospective patients are contacted and surveyed 

in strict compliance with Medicare and HIPAA regulations.

Failure to do so is illegal and can result in denial of billings or 

worse.


Marketing companies monitored by PCMS are required to complete

stringent marketing agreements and Business Associate Agreements.

Their conversations with patients are recorded and checked for adherence

 to carefully developed scripting.


It is essential that patients are never cold called and that contact is

only made as follow up to a patient initiated request for pain relief.

As such appropriate Opt in documentation is collected and checked.

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