It is vital that prospective patients are contacted and surveyed
in strict compliance with Medicare and HIPAA regulations.
Failure to do so is illegal and can result in denial of billings or
Marketing companies monitored by PCMS are required to complete
stringent marketing agreements and Business Associate Agreements.
Their conversations with patients are recorded and checked for adherence
to carefully developed scripting.
It is essential that patients are never cold called and that contact is
only made as follow up to a patient initiated request for pain relief.
As such appropriate Opt in documentation is collected and checked.
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